Which crm software does ChatGPT actually name?
We ask the questions a buyer asks — “what is the best crm software?” and four more — and count which brands come back. No brand is named in the question, so every appearance is earned.
1
HubSpot CRM
100%
2
Pipedrive
100%
3
Zoho CRM
100%
4
Freshsales
40%
5
Salesforce
40%
6
Attio
30%
7
Zendesk Sell
30%
8
Bitrix24
20%
9
Freshsales CRM
20%
10
HubSpot
20%
11
Salesforce CRM
20%
Share of 10 answers that named each brand · ChatGPT · US · updated 2026-08-16
The questions we asked
- What is the best CRM?
- Which CRM would you recommend for a small business?
- What are the top alternatives for CRM right now?
- Which CRM is best value for money?
- Which CRM do experts recommend in 2026?
Each question was asked more than once, because generative answers vary run to run. A single screenshot proves nothing; a rate across repeated runs is a measurement.
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