Geotally documentation
Track how often ChatGPT, Claude, Gemini, Perplexity, Copilot, and Google AI Overviews mention your brand — and what they say when they do.
This is the product manual. If you're new, start with Getting started. If you're stuck, jump to Troubleshooting or the FAQ.
What Geotally does
You add a brand. You write prompts that match real questions your customers ask. The scheduler runs those prompts against 6 AI engines on a cadence set by your tier. The dashboard shows you, per prompt:
- Whether you were mentioned
- Where you ranked in the answer
- Whether the mention was a recommendation or a passing reference
- Which URLs the engine cited as sources
- How your share-of-voice compares to named competitors
Snapshots build up over time. Trends show up. A weekly digest lands in your inbox Monday morning. You export PDFs when you need to show the data to a client or a board.
That's the whole product. No dashboards-for-the-sake-of-dashboards. No "AI-powered insights" copy on top of the real numbers. The numbers are the product.
Quick start (free to begin)
- Sign up free at app.geotally.ai/signup. Work email and a password — no card, no license key.
- Confirm your email. Click the verification link we send so the account activates.
- Look around the pre-loaded demo brand, then click New brand. Enter your brand name and domain. Add 1-3 competitors if you want share-of-voice numbers.
- Click Add prompt. Write one question your customers actually ask. Not "best [your brand]", something like "best CRM for a small B2B sales team."
- Upgrade on the Billing page to turn on the engines, then click Run now. Wait 15-60 seconds. Your first snapshot finalizes.
You now know how often 6 AI engines mention you for that question. Repeat for more prompts. Wait a week. Patterns emerge.
Bought through getbdshield.com already? You have a license key — sign in with the "Sign in with license" option on the login screen instead. See Account management.
For deeper guidance on prompt quality, read Writing good prompts — it's the difference between data you can act on and noise.
Documentation map
Setup and basics
- Getting started — create a free account, add your first brand, upgrade to run data
- Writing good prompts — what makes a prompt useful, plus industry examples
- Understanding snapshots — what each metric means and how to act on it
The engines
- Understanding the engines. How ChatGPT, Claude, Gemini, Perplexity, Copilot, and Google AI Overviews differ.
Acting on the data
- Publishing to WordPress — connect a brand's site, publish Action Plan drafts in one click, and track when the engines start citing them
Reporting
- Reports and exports — generate PDFs, set up white-label, export CSVs
Account
- Account management — billing, plan changes, cancellation, license keys, data retention
- Cadence and cost — why Agency runs daily, Growth 3× a week, and Starter weekly, how many runs each tier gets, and what that costs us
Help
- FAQ — billing, privacy, technical limits, comparisons
- Troubleshooting — what to do when something breaks
Tier limits at a glance
| Tier | Brands | Prompts | Cadence | Reports |
|---|---|---|---|---|
| Starter | 1 | 5 | Weekly (one run per prompt) | Dashboard + weekly digest |
| Growth | 3 | 15 | 3× a week | Dashboard + weekly digest + PDF reports |
| Agency | 5 | 50 | Daily | Above + white-label PDF + priority support |
Billing is monthly (annual plans aren't available yet). Refunds are handled case by case — email support@geotally.ai if the tool isn't earning its keep. You can cancel anytime from the in-app Billing page (or, if you bought through getbdshield.com, from your getbdshield.com account).
For why these limits exist, read Cadence and cost. Short version: each prompt costs us roughly $0.25–$0.30 to run across 6 engines, and the per-tier run budget reflects that.
Where to go for help
- Documentation — you're reading it. Search this folder before you email.
- Email support —
support@geotally.ai. Starter and Growth: responses within one business day. Agency: priority queue, within 4 business hours. - Billing — manage your plan, payment method, and invoices on the in-app Billing page (
/app/billing). Bought through getbdshield.com with a license key? Manage billing at getbdshield.com/my-account instead.
If something in this documentation is wrong or unclear, tell us. We treat the docs as a product.
A note on what this tool isn't
Geotally tracks AI search visibility — and, through the Action Plan, drafts and publishes the fixes. It doesn't track Google SERPs (use Ahrefs or Semrush for that), and it doesn't audit your site for AI-readability (different tool category).
What it does, it does honestly: it asks the engines real questions, records the answers, shows you the trends, and — when you're missing from an answer — helps you publish the article that changes it.
Start with Getting started.